Stephan's Motorcycle Collectibles

Check Out our Sale, Clearance and Discontinued Pages 
for Huge Savings and Also:
Look for "Sale" Throughout our Website and SAVE $$$

Online Order from our Secured Internet Connection:

1.) CLICK ON ADD TO CART THE ITEM(S) YOU WOULD LIKE TO PURCHASE:
Once you are done with your order:

2.) Fill out information page (Name, address, method of payment, Etc.)

3.) Click on PROCEED WITH CHECKOUT (Check all information to see if it is correct)

Your estimated shipping charges will come up once you click on PROCEED WITH CHECKOUT.

NOTE: These shipping charges are based on the Continental United States. Hawaii and Alaska has to be shipped UPS Second Day Air which will have additional shipping charges. Also, Orders that must be shipped in oversized boxes and special orders will have additional shipping charges.

5.) Once you have checked all the information to see if it is correct click on SUBMIT SECURED ORDER

( SHIPPING COSTS INCLUDE HANDLING AND INSURANCE )(WE SHIP UPS AND THEY CAN NOT DELIVER TO POST OFFICE BOXES OR MILITARY APO'S)

ON OCCASION WE MAY SHIP USPS.

( ORDERS OF IN STOCK ITEMS WILL BE SHIPPED WITHIN 48 HOURS and once shipped you should receiveit via UPS in 5 to 6 business days.)


Your order is now completed. You will receive an email confirmation of your order. Once we ship your order, we will email you your UPS Tracking Number.

CONTACT INFORMATION

Stephan's H-D® Motorcycle Collectibles, Etc.

Hours:
M-F 9:00 am - 7:00 pm
Sat. 9:00 am - 3:00 pm
Sun. Closed


email: Customer Service@motorcyclecollectibles.com or stcrhog@comcast..net

NOTE: WE DO NOT ACCEPT CHARGE CARDS FOR FOREIGN COUNTRY ORDERS DUE TO THE HIGH RISK OF CHARGEBACKS IN FOREIGN COUNTRIES. SORRY BUT THERE ARE NO EXCEPTIONS

Please feel free to email us with any questions.

Special Orders: We stock some of these items in minimal quantities. If your item is not in stock we will ship it when it comes in. It usually takes approximately 1 - 2 weeks delivery except for the mirrored products, some neon clocks and the larger products which could take 4 - 12 weeks. Your charge card will be charged before we place your order with the manufacturer. When an item is shipped in an oversized package we add the additional shipping charges to your charge card. Such as Mirrors and heavier - larger items such as the outdoor furniture.

RETURN POLICY:

YOU MUST CONTACT US FOR A RETURN AUTHORIZATION NUMBER BEFORE SHIPPING YOUR ORDER BACK TO US OR WE WILL NOT ACCEPT IT.

FULL REFUND OR CREDIT LESS S and H and I WITHIN 14 DAYS OF PURCHASE, AFTER 14 DAYS AND BEFORE 30 DAYS WE WILL ADD A 20% RESTOCKING FEE. NO REFUND AFTER 30 DAYS.

ITEM MUST BE IN THE SAME CONDITION AS WHEN IT WAS SHIPPED TO YOU INCLUDING SEALED AND UNOPENED SHRINK WRAP.

NO REFUND AFTER 30 DAYS.

Please note: Discontinued Sale Items and can not be returned for refund.

CONTACT US FOR A RETURN AUTHORIZATION NUMBER BY FILLING THE FOLLOWING FORM:

Click on the following link and fill out form in it's entirety:

Return Authorization Form

BROKEN ITEMS:

YOUR ORDER IS FULLY INSURED. IF ITEM ARRIVES BROKEN PLEASE CONTACT THE CARRIER IMMEDIATELY. SAVE ALL PACKAGING TO SHOW THE CARRIER. THE CARRIER WILL THEN CONTACT US AND WE WILL SHIP YOU A REPLACEMENT.

NOT WORKING OR NOT WORKING PROPERLY ITEMS:
ITEMS THAT ARE NOT WORKING OR NOT WORKING PROPERLY MUST BE RETURNED TO US WITHIN 14 DAYS OF PURCHASE AND MUST HAVE A RETURN AUTHORIZATION NUMBER OR WE WILL NOT ACCEPT IT.
AFTER 14 DAYS YOU WILL HAVE TO CONTACT THE MANUFACTURER FOR REPAIR OR REPLACEMENT UNDER YOUR WARRANTEE.

NOTE:
You must email us at: Customer Service@motorcyclecollectibles.com before shipping item back for an RA# (Return Authorization Number) or we will not accept the returned package )

Electronic mail: Customer Service@motorcyclecollectibles.com
or stcrhog@comcast.net

Electronic mail: Customer Service@motorcyclecollectibles.com , or stcrhog@comcast.net


Webmaster: www. motorcyclecollectibles.com